Privacy Policy

ForeverBook ("ForeverBook," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you use our website, products, services, subscriptions, digital downloads, personalized books, and related features (collectively, the "Service").

By accessing or using ForeverBook, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We may collect information you voluntarily provide when you:

• create an account
• place an order
• personalize a story
• upload or enter character information
• submit names, descriptions, or photos
• create recipient profiles
• sign up for subscriptions
• contact customer support
• complete surveys or feedback forms
• join promotional or beta programs
• sign up for emails or text messages

This information may include:

• name
• email address
• phone number
• shipping and billing address
• payment-related information
• recipient information
• personalization details
• child interests and preferences
• pet descriptions
• story dedications
• uploaded images or reference materials
• account credentials

2. Information About Children

ForeverBook is designed to help families and gift-givers create personalized books for children.

We may collect limited personalization information about children, including:

• first names or nicknames
• age or birth year
• interests and hobbies
• appearance descriptions
• personality traits
• favorite activities
• family roles
• optional uploaded reference images

Users may only provide information for children when they have permission to do so.

ForeverBook does not knowingly allow children under 13 to independently create accounts or directly submit personal information without appropriate permission where required by law.

If you believe information about a child has been submitted improperly, please contact us at support@foreverbookshop.com and we will review and remove the information if appropriate.

3. Automatically Collected Information

When you use the Service, we may automatically collect certain technical information, including:

• IP address
• browser type
• device information
• operating system
• pages visited
• session duration
• referring website
• click activity
• purchase activity
• general location information
• cookies and analytics data

This information helps us improve performance, usability, security, personalization, and customer experience.

4. Cookies and Tracking Technologies

ForeverBook may use cookies, pixels, analytics tools, and similar technologies to:

• remember user preferences
• keep users logged in
• improve website performance
• analyze traffic and engagement
• personalize user experiences
• measure marketing effectiveness
• support checkout and subscriptions
• prevent fraud and abuse

You may adjust your browser settings to disable cookies, though some parts of the Service may not function properly if cookies are disabled.

5. How We Use Information

We use collected information to:

• create personalized books and illustrations
• generate previews and digital downloads
• fulfill physical orders
• process payments
• provide subscriptions
• improve story quality and consistency
• respond to support requests
• send transactional emails
• send optional marketing communications
• improve the platform and user experience
• monitor abuse and fraud
• comply with legal obligations
• analyze usage and performance
• develop future products and features

6. Creative Generation and Personalization Systems

ForeverBook uses advanced creative systems, storytelling frameworks, image-generation technologies, editing tools, and quality review processes to create personalized books.

Information you provide may be processed by automated systems and internal review tools in order to:

• generate stories
• generate illustrations
• improve character consistency
• improve print quality
• enhance story outputs
• improve future personalization results
• maintain platform quality standards

ForeverBook may review, edit, refine, or enhance generated content as part of quality assurance and customer experience improvements.

7. Payment Information

Payments are securely processed through third-party payment providers such as Stripe or other processors.

ForeverBook does not store full payment card information on our servers.

Payment processors may collect and process payment-related information according to their own privacy policies and security practices.

8. How We Share Information

ForeverBook does not sell your personal information.

We may share information with trusted service providers only as necessary to operate the Service, including:

• payment processors
• printing and fulfillment partners
• shipping providers
• cloud hosting providers
• analytics providers
• customer support tools
• email and SMS platforms
• fraud prevention services
• image processing and creative technology providers

These providers may only use information as needed to provide services to ForeverBook.

9. Printing and Fulfillment Partners

To produce and ship personalized products, ForeverBook may share limited order and personalization information with professional printing and fulfillment partners.

This may include:

• shipping information
• recipient names
• story files
• illustration files
• order details
• selected product formats

These providers are only authorized to use this information to fulfill your order.

10. Email and SMS Communications

ForeverBook may send:

Transactional Communications

Including:

• order confirmations
• account notifications
• digital delivery emails
• shipping updates
• subscription reminders
• customer support communications

These communications are considered part of the Service.

Marketing Communications

If you opt in, ForeverBook may also send:

• promotions
• discounts
• product updates
• launch announcements
• story inspiration
• marketing emails
• text message offers

You may unsubscribe from marketing emails or opt out of marketing text messages at any time. Message and data rates may apply for SMS communications.

11. User Content and Uploaded Materials

Users may upload or provide personalization content including:

• names
• descriptions
• photos
• dedications
• interests
• traits
• story prompts
• pet information
• other custom details

You retain ownership of the information you submit.

However, by using the Service, you grant ForeverBook permission to use, process, modify, adapt, reproduce, and create derivative creative outputs from your submissions solely for the purpose of operating and improving the Service.

12. Data Retention

ForeverBook may retain account information, generated books, personalization data, and order history for:

• customer access
• order history
• digital library features
• subscription continuity
• customer support
• quality improvements
• fraud prevention
• legal compliance
• backup and recovery purposes

We may delete inactive accounts or stored content over time at our discretion.

ForeverBook does not guarantee permanent storage of generated books or digital files unless explicitly stated.

Users are encouraged to download and save purchased digital products.

13. Account Libraries and Generated Books

ForeverBook may allow users to save books to a personal library area within their account.

Saved books, previews, edits, and generated content may remain accessible through the platform for convenience purposes.

ForeverBook reserves the right to:

• limit free generations
• archive inactive projects
• remove abandoned projects
• limit storage usage
• restrict access for abuse prevention
• modify library features over time

14. Security

ForeverBook takes reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, transmission method, or storage system is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

15. Third-Party Services and Links

The Service may contain links to third-party websites, tools, integrations, or services.

ForeverBook is not responsible for the privacy practices, policies, or content of third-party services.

Use of third-party services is subject to their own terms and privacy policies.

16. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• request access to personal information
• request deletion of personal information
• request correction of inaccurate information
• know how personal information is used
• opt out of certain data-sharing practices where applicable

ForeverBook does not sell personal information.

To make a privacy request, contact: support@foreverbookshop.com

17. International Users

ForeverBook operates primarily in the United States.

If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries where our providers operate.

18. Changes to This Privacy Policy

ForeverBook may update this Privacy Policy from time to time.

When updates are made, we will revise the "Last Updated" date above.

Your continued use of the Service after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:

ForeverBook

Email: support@foreverbookshop.com

Website: www.foreverbookshop.com